Liquid Intelligent Technologies: Enabling Africa`s Digital Transformation
| Case Code: ITSY125 Case Length: 12 Pages Period: Pub Date: 2022 Teaching Note: Available |
Price: Rs.400 Organization: Liquid Intelligent Technologies Industry: Technology & Communications Countries: Zimbabwe Themes: Digital Transformation, Digital Strategy, Strategic Alliances,Customer Relationship Management |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
Need for Internet and Rapid Digitizationin Africa
As of 2020, the African continent had the lowest internet penetration in the world at 39 percent of the global population as against the global average of 60 percent (Refer to Exhibit III for the Global Internet Penetration Rate by Region). There was a huge gap in internet usage between the urban and rural areas of some countries in Africa. In some of the countries, the urban population using smartphones outnumbered the rural population by over 200 percent..
Liquid’s Quest to Digitize Africa
In June 2021, Liquid achieved a significant milestone in its quest to digitize Africa by reaching the symbolic figure of 100,000 kilometers of fiber network across the continent. With the new achievement, Liquid’s additional fiber infrastructure impacted the Sub-Saharan part of Africa that included 14 countries and 643 cities and towns and enabled digital inclusion for the masses and the various businesses..
Building Digital Skills Across Africa
To build digital skills and foster innovation among the youth in Africa, Liquid started an Innovation and Digital Skills Center (IDSC) in Mthatha, Eastern Cape, South Africa, in June 2021. IDSC was started to serve as a tech hub where entrepreneurs and students from the local communities could learn the latest digital skills to enhance their learning and business opportunities. The IDSCs had high speed internet connectivity and the latest classroom learning facilities..
Liquid’s Digitization Drive Impacts Africa
The increased digitization in Africa had impacted the education sector and led to many schools and educational institutions adopting digital technology for e-learning and utilizing digital learning materials. Integrated e-learning had created an interest in learning among the students. Digital learning also enabled the students in remote locations to study and progress in their educational pursuits even if they were unable to attend physical classes..
Liquid’s Services Shapes Customer Delight
Twiga Foods (Twiga) in Kenya was involved in business-to-business food distribution and had a digital platform that connected agricultural producers, retailers, and food manufacturers. With the help of IoT technology from Liquid, Twiga was able to increase farm production in its customers’ farmlands. The deployment of IoT technology led to a 25 percent increase in crop output, reduction of man hours by 50 percent, and a 30 percent savings on irrigation water..
The Road Ahead
Liquid was working to connect more schools with the internet as part of the Giga project in its next phase which was named as ‘Accelerate’ . The main objectives of ‘Accelerate’ were to connect communities and schools with unlimited internet and broadband connectivity to enable more schools to discover new business models and diverse technologies. Liquid had mapped 150,000 schools across Africa and aimed to empower these schools with digital technology..
Exhibits
Exhibit I: Awards Won by Liquid Intelligent Technologies over the Years
Exhibit II: Vision and Values of Liquid Intelligent Technologies
Exhibit III:
Global Internet Penetration Rate by Region (April 2021)
Exhibit IV: Most Expensive Countries for 1 GB data across the world
Exhibit V:
Least Expensive Countries or 1 GB data across the world
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